case study | Binary Studio

Binary Studio consistently demonstrated leadership and went beyond mere development tasks.

They are very easy and quick learners, and ready to jump into the production crunch within a month of them joining. I believe Binary does their due diligence on bringing in resources.

Radhika Mitter

Manager Software Engineering

case study-3 Arizona, USA

“

One thing that continues to impress us is the exceptional quality of engineers that Binary Studio is able to provide us

Mark Volkmann - CEO /

Massage Book

Watch video

“

Binary Studio has really been pivotal in FanAngel's success

David Burton - CEO /

FanAngel

Watch video

“

Binary Studio is an ideal software development partner and our experience working with them has been fantastic

Pascal Desmarets - Founder & CEO /

Hackolade

Watch video

Objectives

SnapCare selected Binary Studio to create a minimum viable product (MVP) for their new project based on the success of our previous collaboration and the shared values of our companies. We built the web platform from scratch, and the initial release was well-received. This led to our long-term collaboration on the development of a full-featured healthcare staffing platform.

01

Achieve digital transformation with an MVP

The original objective of the collaboration was to transform an offline solution into a digital product by building a nurse booking management tool for healthcare organizations with instant payment processing.
02

Address diverse legal and tax requirements with a full-featured platform

The successful launch of the MVP and the overwhelming number of user registrations led SnapCare to build a full-fledged platform. However, there were a few important challenges to address, including:
- Diverse tax and legal regulations for clinicians working in different states
- Rapidly changing requirements of hospitals
- Risks of fraudulent nurse documentation
03

Enhance user-experience and expand functionality to address changing market needs

SnapCare is a dynamic platform that is constantly evolving to meet the needs of users and adapt to the market. The COVID-19 pandemic presented many challenges to the healthcare industry, requiring a focus on quick data processing with growing data volumes. Now, as market conditions change again, enhancing the experience of platform admins and recruiters, as well as integrating new payment systems, are among the highest priorities.
04

Enhance user-experience and expand functionality to address changing market needs

Binary Studio demonstrated capability to work independently, taking ownership of the project from concept to release. The team remained flexible and responsive, rapidly scaling their efforts to meet the increasing demands and deliver high-quality features and improvements on time.

Custom Healthcare Software Development Services

Check how our healthcare software development expertise can help you improve operational efficiency and patient care.

Learn more

Solution and Outcome

Collaboration on the project began with the development of the MVP. It involved Binary Studio’s leading software engineer and a QA specialist, the client’s CTO, SVP Engineering management, product managers, and designers. From the very beginning, we have been working in agile teams that have grown along with the product’s evolution.
Within a year, the Binary Studio team has significantly expanded, and after the addition of the second project manager, we have reorganized into scrum teams to efficiently manage the development and delivery processes.
Now, we continue to follow an agile methodology while also adopting a feature-oriented approach. This allows us to rapidly deliver essential functionality and effectively address the dynamic needs of the market.
The Binary Studio product development team is responsible not only for implementing features, but also for ensuring system architecture, providing technical solutions, and offering guidance on UI/UX design that guarantee the best user experience. We also gather and refine requirements coming from different stakeholders to align potentially conflicting demands and ensure a cohesive vision.

PostgreSQL

Stage 1
To kickstart the project and plan the implementation of the first version of the platform, Binary Studio conducted a discovery phase with SnapCare executives and created a roadmap for web-based applications. We selected React, Node.js, and JavaScript as our main technology stack and Heroku as our hosting platform.

The MVP was released in three months and was built as a booking system between hospitals and nurses. The platform also included time management and payment systems.

SnapCare launched to an early adoption audience of 1,500 nurses and a dozen hospitals. In the first year, they saw a whopping 77,000% growth, becoming the fastest-growing tech-enabled nurse staffing company in the United States.
- Vendor and asset management
- Bid management with automatic cost and margin calculations for various construction project types
- Automatic contract generation based on bid information and predefined contract templates
- Generation of project information reports for truck drivers and construction workers
stage item instead of stage bottom
Stage 2
To meet the evolving user needs, our team developed a set of features that enable operators to manage and monitor their charging station networks in real-time, including:
- Receiving malfunction alerts
- Managing charging stations – their locations, firmware updates, and access restrictions
Additionally, we integrated with several third-party systems via API to incorporate key functionalities:
- Authentication systems for secure access
- Billing and parking systems for payment processing
After its public release, MassageBook quickly started attracting a community of massage therapists. Based on their feedback, we've been continuously adding new features to the platform, ensuring it not only meets the needs of our customers but also brings additional value.

To ensure the platform's reliability and scalability, we selected the most advanced and suitable frameworks available. For the MassageBook 2.0 update, we used Marionette and Backbone, brand-new for that moment. This update brought several new features, like an enhanced search, integration with Facebook business pages, better SOAP notes, and more customizable email campaigns.

During this phase, we also introduced the first mobile app for MassageBook users. We started with native apps built with Apache Cordova. These apps were just the beginning, and they set the stage for later cross-platform versions made with Flutter. For more details about the mobile app's evolution and special payment features, check out this dedicated case study.
To kickstart the project and plan the implementation of the first version of the platform, Binary Studio conducted a discovery phase with SnapCare executives and created a roadmap for web-based applications. We selected React, Node.js, and JavaScript as our main technology stack and Heroku as our hosting platform.
The MVP was released in three months and was built as a booking system between hospitals and nurses. The platform also included time management and payment systems.
SnapCare launched to an early adoption audience of 1,500 nurses and a dozen hospitals. In the first year, they saw a whopping 77,000% growth, becoming the fastest-growing tech-enabled nurse staffing company in the United States.
Stage 3
After successfully launching the dating functionality, we focused on expanding Lynk's features and target audience. The goal was to transform the dating app into a social media platform that catered to various user needs, including social interactions and business networking.

Lynk has evolved into a video streaming mobile app that consists of three modules:
1. The Dating module that offers:
- Virtual speed dating events based on interests and topics
- Timed video interactions to assess compatibility
- Chat-based conversations after mutual interest is expressed
1. The Community module that includes:
- Interest and topic-based virtual events for fostering friendships
- Ability to make new friends with similar interests
1. The Business module, which provides:
- Exclusive internal events for organizations
- 1-on-1 interactions among guests
Throughout this expansion, the Binary Studio team ensured seamless integration of these new features while maintaining optimal app performance. A Binary Studio project manager was introduced to the team, implementing Scrum methodology to streamline the development process and boost efficiency.
In addition to the app's enhancements, the Binary Studio team developed a React-based admin panel to simplify app store releases and centralize the application's management.

Stage 4

Lynk's expanding user base required us to optimize the app's performance for heavy load. The app's video streaming nature meant that a large number of users could simultaneously join an event, putting significant strain on the system.

To emulate high loads, Binary Studio team applied the Nitro framework using Node.js to generate bots that simulated real user behavior. This approach allowed the team to identify and address potential performance bottlenecks.

One of the critical aspects of handling high loads was database management. Throughout the development lifecycle, we worked with various databases, including MS SQL, PostgreSQL, and MongoDB to handle different data storage requirements. Our team also implemented Redis for caching to optimize performance and moved logs to CosmoDB to manage high loads effectively.

To further enhance the app's scalability, we experimented with ready-to-use solutions like PlanetScale, which offered built-in scaling capabilities.

The microservices architecture implemented in the previous stages proved beneficial in supporting high loads. The modular design allowed for easy scaling of individual components, ensuring the app could handle increased traffic and usage.

As a result, we ensured Lynk to support over 100,000 concurrent users during events, maintain high-quality video streaming, and provide a seamless user experience.

	Python prototype	Rebuilt agent
LLM interaction	Parsed model responses using custom regular expressions	Used native tool calling and structured outputs
Information retrieval	Loaded documents into the context for every email	Searched the knowledge base only when necessary
Missing information	Generated a response using whatever information was available	Identified missing information and escalated the case
Processing cost	Added the same retrieval overhead to every email	Adjusted processing to the complexity of each case
Observability	Provided limited visibility into the agent’s behavior	Recorded full execution traces in the admin panel

The new platform follows a modular monolith architecture built with .NET 7. Given its broad functionality, the system comprises several components. To ensure high performance, reliability, and scalability, a message broker is used for distributed communication between application modules, along with CQRS and rigorous unit, integration, and architecture testing practices.

To ensure stable, real-time performance, we also configured AWS S3 for storing static images, employed SignalR for real-time notifications, and utilized Automatonymous to implement the saga pattern for maintaining data consistency.

OpenCell Transformation in 27 Workdays at a Glance

Binary Studio is a boutique software development company, regularly praised for its unique blend of engineering excellence and product ownership that enables its clients to build robust and scalable software products. With our development team made up of top 0.5% international tech talent, we build web and mobile platforms using Node.js, .NET, React Native, Flutter, and integrating AI and ML.

Frame 67.avif

We also offer full-cycle QA and project management services to ensure the efficient delivery. Our clients see us as a trusted partner dedicated to turning visions into great products. This is proven by 100+ delivered projects, more than two decades of business excellence, and stellar customer reviews.

Aspect	Before	After
Data storage	Local SQLite database bundled inside a Python package	Cloud database (DynamoDB) + cloud file storage (S3)
Authentication	None—anyone with access could perform any action	User accounts with email registration, login, logout, and password recovery; 30-day session persistence
Access control	No roles or permissions	Three roles: guest (read-only public data), user (read + save own designs), administrator (full management)
Cell management	Load and export locally only	Browse, save, fork, delete, publish, and submit designs—all synced to the cloud, with soft delete
Data safety	Deletes were permanent	Soft delete—deleted items hidden but preserved and recoverable via DynamoDB flag; S3 object retained
Infrastructure	No IaC, fully manual PyPI-based deployment	44 AWS resources, fully Terraform-managed; existing PyPI workflow preserved
Monthly cost	Server hosting only	~$10–30/month for all AWS services (serverless, scale-to-zero)

Exceeding Expectations Through Shared Values

The delivery process improvements addressed above and implementation of several crucial business modules enabled Bunker to dramatically improve their customer’s satisfaction with Self-Service capabilities and ease of use. Bunker’s team noted that after observing the upgrades, several users who had expressed intentions to leave their platform decided to stay.
Where prior to 2021, many site reviews on Bunker averaged 3.5 of 5 stars, TrustPilot now reflects a 4.7/5-star rating with nearly 700 reviews. This is an incredible achievement given all the complexities surrounding insurance, underscored by what their users had to say:

Great Experience! The process was seamless, efficient, and fast. Website and questionnaire were intuitive and easy to navigate!
I’m a pretty big fan of Bunker. I didn’t really know what to expect buying my first business policy, but Bunker made it a great experience: I got an easy-to-read general liability policy, responsive customer service, and a competitive premium. All great stuff for my small business!
It is such a pleasure working with an insurance broker that is on top of their game in every way. Emails responded to within an hour, communicating professionally, documentation requested is received within 24 hours, making my clients very happy with me. We are very happy being a client of Bunker.

The delivery process improvements addressed above and implementation of several crucial business modules enabled Bunker to dramatically improve their customer’s satisfaction with Self-Service capabilities and ease of use. Bunker’s team noted that after observing the upgrades, several users who had expressed intentions to leave their platform decided to stay.

About Binary Studio

Binary Studio is a boutique software development company, regularly praised for its unique blend of engineering excellence and product ownership that enables its clients to build robust and scalable software products. With our development team made up of top 0.5% international tech talent, we build web and mobile platforms using Node.js, .NET, React Native, Flutter, and integrating AI and ML.
We also offer full-cycle QA and project management services to ensure the efficient delivery. Our clients see us as a trusted partner dedicated to turning visions into great products. This is proven by 100+ delivered projects, more than two decades of business excellence, and stellar customer reviews.

Table of contents